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Refund Policy

Celebrating Innovation and Lifestyle Excellence at Qube Lifestyle

Refund Policy

At Qube Lifestyle, your satisfaction is our top priority. We understand that there may be circumstances where you need a refund for your purchase. To ensure a transparent and straightforward refund process, please review our Refund Policy below:

1. Eligibility for Refunds:

  • Refunds will be issued for eligible products in accordance with our Return Policy.
  • To be eligible for a refund, the product must meet the following criteria:
    • The product is in its original condition, unused, and in its original packaging.
    • The return is initiated within the specified return period as outlined in our Return Policy.
    • The return is approved and processed following our standard return procedures.

2. Refund Process:

  • Once we receive and inspect the returned product, we will initiate the refund process.
  • Refunds are typically processed within 5-7 business days from the date of receiving the returned product.
  • The refund will be credited back to the original payment method used for the purchase.

3. Restocking Fees:

  • Some returns may be subject to a restocking fee. This fee will be deducted from the refund amount and may apply to items that require significant repackaging, refurbishing, or restocking.

4. Return Shipping Costs:

  • You are responsible for the cost of return shipping unless the return is due to an error on our part, such as a defective or damaged product.

5. Refunds for Damaged or Defective Items:

  • If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or a full refund, including any applicable shipping costs.

6. Refunds for Cancelled Orders:

  • If you cancel an order within the specified cancellation period, we will issue a full refund.

7. Contact Us:

  • If you have any questions or need assistance with the refund process, please don’t hesitate to contact our customer support team. We are here to ensure that your refund is processed promptly and to your satisfaction.